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Terms of Use

Effective date: 1 June 2026  ·  AirconNow Technicians  ·  airconnow.online

The short version: AirconNow Technicians is a free matching service. We connect homeowners with local AC installers. We do not charge you, we do not collect payments, and we do not receive commission on any sale or installation. Installers are independent businesses — we are not party to any contract between you and your installer.

1. About Our Service

AirconNow Technicians ("we", "us", "our") operates a free air conditioning installer matching service at airconnow.online ("the Service").

By using the Service — including by submitting a quote request form — you agree to these Terms of Use ("Terms"). If you do not agree with these Terms, please do not use the Service.

2. Free Service — No Fees, No Commission, No Payments

The Service is provided entirely free of charge to homeowners. We make the following commitments:

  • No fees to users: We do not charge homeowners any fee, subscription, or cost of any kind for using this matching service.
  • No payments collected: We do not collect, process, or store payment card details or any financial information from users. We have no payment processing capability on this website.
  • No commission on sales: We do not receive commission, referral fees, kickbacks, or any form of payment from installers based on completed sales or installation contracts.

Any contract for AC installation services is formed solely between you and the matched installer. We are not a party to that agreement.

3. How the Service Works

When you submit a quote request, we:

  • Collect basic information about you and your requirements (see our Privacy Policy)
  • Identify a pre-vetted local AC installer that services your postcode
  • Share your contact details with that installer so they can provide an obligation-free quote

We do not guarantee that a matched installer will be available for every postcode. We do not guarantee any particular outcome, price, or timeline for your installation.

4. Installer Independence

All installers in the AirconNow Technicians network are independent businesses. They are not employees, agents, or representatives of AirconNow Technicians. We are not responsible for:

  • The quality of work performed by any installer
  • Any quotes, prices, or representations made by any installer
  • Any contract entered into between you and an installer
  • Any loss, damage, or dispute arising from the actions of an installer

All disputes regarding installation work, pricing, or warranties must be resolved directly with your installer.

5. Our Vetting Standards

While we take reasonable care to include only reputable installers in our network — including requiring current ARCtick certification and appropriate insurance — we do not independently verify every installer's qualifications or insurance status at the time of each referral. We strongly recommend you confirm your installer's credentials before any work begins.

6. Your Obligations

By using the Service, you agree to:

  • Provide accurate and truthful information in any quote request
  • Only submit a quote request if you are genuinely interested in obtaining an AC installation quote
  • Not submit multiple duplicate requests for the same property
  • Not use the Service for any unlawful, fraudulent, or abusive purpose
  • Be aged 18 or over (or have parental/guardian consent)

7. No Obligation

Submitting a quote request through the Service places no obligation on you to proceed with any installation. You are free to decline any quote provided by your matched installer without any consequence.

8. Accuracy of Information

We take reasonable care to ensure information on this website is accurate and current. However, we make no warranty as to the accuracy, completeness, or currency of any content, including any information about installers, costs, rebates, or energy savings. All such information is indicative only and should be verified with your matched installer.

9. Limitation of Liability

To the maximum extent permitted by Australian law, AirconNow Technicians and its directors, employees, and associates are not liable for any direct, indirect, incidental, special, or consequential loss or damage arising from:

  • Your use of, or inability to use, the Service
  • Any act or omission of a matched installer
  • Any reliance on information provided on this website
  • Any technical failure, interruption, or unavailability of the Service

Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.

10. Intellectual Property

All content on this website — including text, graphics, logos, and layout — is owned by or licensed to AirconNow Technicians. You may not reproduce, copy, or redistribute any content without our prior written consent.

11. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes are published constitutes acceptance of the updated Terms. The current version will always be available at airconnow.online/terms.

13. Governing Law

These Terms are governed by the laws of Australia. Any dispute arising under these Terms is subject to the exclusive jurisdiction of the courts of Australia.

14. Contact Us

If you have any questions about these Terms, please contact:

AirconNow Technicians
info@airconnow.online
airconnow.online

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AirconNow Technicians is a free referral matching service and does not provide installation services directly. All installers are independently licensed and insured.